Return and Refund Policy

Return and Refund Policy – The Boom Sales

At The Boom Sales, we value your satisfaction and strive to provide the best shopping experience. If you are not fully satisfied with your purchase, we are here to help.

1. Returns

• You may request a return within 14 days of receiving your order.

• To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

• Certain items such as perishable goods, personalized products, and intimate or sanitary goods are not eligible for return.

2. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original method of payment within 7–14 business days.

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted (unless the return is due to our error or a defective product).

3. Exchanges

• We only replace items if they are defective or damaged.

• If you need to exchange an item for the same product, please contact us at support@theboomsales.shop.

4. Late or Missing Refunds

• If you haven’t received your refund yet, first check your bank account again.

• Then contact your credit card company or bank, as it may take some time before your refund is officially posted.

• If you have done all of this and still have not received your refund, please contact us at support@theboomsales.shop.

5. Return Shipping

• To return your product, you should mail it to the address provided by our support team when your return request is approved.

• You will be responsible for paying for your own shipping costs for returning your item, except in cases of defective or incorrect items.

📧 Contact Information
For any questions regarding our Return and Refund Policy, please contact us at:
Email: support@theboomsales.shop